Who We Are

Adult social care strive to support the wellbeing of people in Newham, making the best use of available resources to enable adults to live in the community independently and live safely, free from abuse and neglect.

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Our statutory obligations are as follows;
We are undertaking a full review of all our operational services and a plan will be put in place with Business Change Management.

We continue to work with our health partners as we develop an Integrated Care Partnership.
We will continue to achieve performance improvement objectives through to 2020

Ensure an efficient and seamless pathway across all service activity, which has recently come together in a single management structure.

This will have a significant and positive change on our operating model, and in turn, how services are offered to our residents.

Who We Need

We’re looking for social workers and senior practitioners who share our ambition and energy embracing new ways of working who share our vision and are willing to embrace new ways of working. We are looking a diverse range of practitioners with the skill set to meet the needs of our communities.

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Meet our teams in Adult Social Care Services

Newham Adult Social Care works with anyone aged 18 years old or over who has care and/or support needs. We support in a range of areas from advice, guidance and frontline assessments.

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The Adult’s Learning Disabilities Team

The Adult’s Learning Disabilities team offers a Social Care Service to Newham Residents who have a diagnosed Learning Disability and / or Autism. We undertake Care Act assessments with individuals including their carers to help understand their needs and support them to plan and put in place actions necessary to manage those needs.

Practitioners work collaboratively with our partner agencies such as the Community Health Teams, to achieve better and suitable outcomes for our customers.

Practitioners in the Adults Learning Disabilities team are responsible for managing sizeable caseloads. They have to ensure customers and those supporting them are provided with relevant information to enable them make informed choices and decisions about their care and support needs. The safety of customers and their families is a high priority for the team. Staff have to be able to respond in a timely manner to safeguarding issues using relevant legislations and statutory policies to protect our customers.

Staff use their initiative in their practice and are supported to achieve this by having access to relevant training and supportive supervision.

The Adult’s Review Team

The Adults Review team is part of Adult Social Care Services. The team conducts annual scheduled reviews for customers and carers with a range of disabilities and health issues. The team will in addition undertake specific projects to support the changes in how some services are delivered.

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The aims and objectives of the team is to work and monitor if the outcomes as identified in the customer’s care and support plans are being achieved. The team also focus on reducing dependency and in supporting customers to reach their full potential through jointly working with stakeholders while ensuring a person centred holistic approach, to achieving positive outcomes for customers and their carers.

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Preparing For Adulthood Team

The Preparing for Adulthood team is a specialist team who supports and safeguards young people from 18 years old with disabilities.

Our role is to support young people and their families, to build sustainable long-term solutions to their support and care needs, focusing on enablement and independence. Our work is person centered and is led by the young person and their families in developing their support plan, enabling them to achieve their aspirations and be part of their community.

Our role includes carrying out Care Act Assessments, Mental Capacity Assessments, Community Treatment reviews, Adult Safeguarding, working with Care Leavers, supporting colleagues in SEND Education to develop Education Health Care Plans, working with Carers and Court of Protection work.

We work as part of a multi-disciplinary team and work closely with our partners in the Disabled Children’s Team, SEND Education Team, Leaving Care Team, and Adults Learning Disabilities Team, as well as partners in health.

GP Multi-disciplinary Team

Newham’s GP - MDT (multi-disciplinary team) is a pioneering way of providing an integrated and seamless health and social care. This Team offers an exciting opportunity to work alongside Clinicians, Doctors, and the Continuing Heath Care Team in delivering a seamless service. The Team has a dual function in terms of its collaborative partnership working with both the Continuing Health Care Team and GP MDT arena. Social Work Practitioners are offered formal and informal support through supervision, case audits and direct observation. There is an overarching emphasis on professionalism, working autonomously and a drive for maintaining a motivated team.

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The GP - MDT team comprises of experienced and skilled Social Work Practitioners. One of the core functions of their role includes completing Decision Support Tools within the 28 day timeframe and negotiating outcomes and recommendations based on the outcome of a primary health needs test. Another fundamental function is the pro-active contribution at monthly GP MDT meetings which aim to avoid hospital admissions, whilst improving the customers experience by achieving positive outcomes. Team members undertake Care Act and Carers Assessments, devise strength based support plans, arrange long term support for vulnerable customers in the community with varied care and support needs as well fast track reviews for those that have been on the fast track pathway for 3 months.

Caseloads are varied and range between 10 -20 cases include work with adults with physical disabilities, mental health and other vulnerable adults in the community as well as hospitals.

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The Access to Adults Social Care Team

London Borough of Newham’s Access to Adults Social Care team is the single point of contact for Adult Social Care, providing support for people with physical and sensory disabilities, older people, their friends or family; that live in the borough. We are also the single point of contact for other professionals and Adult Social Care related services. The Access Adult’s Social Care team is the team to contact for all initial enquiries about social care, including safeguarding concerns.

The service can be accessed via the telephone or on line. The services provide an initial screening to callers to identify whether they have care and support needs. A customer is screened for advice and support of their needs under the eligibility criteria of the Care Act 2014. Customers are also made aware that services commissioned to support their needs may be charged, this is means tested.

If the customer does not meet the National Eligibility Threshold under the Care Act 2014, information and guidance is provided and; they will be signed posted to other council or community services which may benefit them.

The Access Team is also the single point of contact for other professionals and Adult Social Care related services.

The purpose and focus is to:

Provide a single point of contact to triage all serious risk notifications for adults coming to police notice in the London Borough of Newham.

Improve outcomes for adults in Newham that come to police notice, through consistent sharing of information and multi-agency decision making.

Improve outcomes for adults at risk in Newham by better joint working between Adult Social Care and the Police as our partner in safeguarding adults.

Identify gaps in Adult Social Care and other partners’ responses and pathways to safeguarding adults at risk in line with a proactive safeguarding approach.

To process and action Police Merlin’s – this includes checking appropriate electronic databases (Azeus Care and Rio), risk assessment, decision making and case recording.

To participate in CYPS/ Police Triage meetings in order to provide a holistic response to concerns raised in line with a whole families systemic approach

To provide and analyse data on numbers of Police Merlin’s and their outcomes in order to report on trends and themes therefore enabling a more targeted approach to risk reduction

To work in partnership with Adult Social Care, Police ‘MASH’ Team, CYPS Triage, Child Sexual Exploitation Team and Anzen Team (Gangs).

To be responsible for research in relation to high risk domestic violence cases MARAC, High risk violence or offending against the public MAPPA and also high risk cases of criminal recidivism due to acquisitive crime IOM and also attendance at each forum to take away and complete mitigating actions as necessary.

Newham’s GP multi-disciplinary team is a pioneering way of providing an integrated and seamless health and social care. This Team offers an exciting opportunity to work alongside Clinicians, Doctors, and the Continuing Heath Care Team in delivering a seamless service. The Team has a dual function in terms of its collaborative partnership working with both the Continuing Health Care Team and GP MDT arena. Social Work Practitioners are offered formal and informal support through supervision, case audits and direct observation. There is an overarching emphasis on professionalism, working autonomously and a drive for maintaining a motivated Team.

The GP - MDT team comprises of experienced and skilled Social Work Practitioners. One of the core functions of their role includes completing Decision Support Tools within the 28 day timeframe and negotiating outcomes and recommendations based on the outcome of a primary health needs test. Another fundamental function is the pro-active contribution at monthly GP MDT meetings which aim to avoid hospital admissions, whilst improving the customers experience by achieving positive outcomes. Team members undertake Care Act and Carers Assessments, devise strength based support plans, arrange long term support for vulnerable customers in the community with varied care and support needs as well fast track reviews for those that have been on the fast track pathway for 3 months.

Caseloads are varied and range between 10 -20 cases include work with adults with physical disabilities, mental health and other vulnerable adults in the community as well as hospitals.

Supporting Care Team

The Supporting Care Team plays a lead role in managing complex, long term and safeguarding adult’s cases.
As a team of Social Workers, Social Care Officers and Occupational Therapists we provide a frontline service to a wide range of customers over the age of 18 with a spectrum of different social and health care needs, including customers with physical impairment, sensory loss, learning disabilities, older adults and dementia.

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The team also has responsibility for safeguarding vulnerable customers by providing them with appropriate support and investigation. This includes undertaking and managing safeguarding adult enquiries and overseeing protection plans in line with the Multi Agency Adult Safeguarding Policy and Procedures (Pan London).
Our practitioners are also required to assess, analyse risks and facilitate customers and their families to develop innovative and creative strength-based support plans.

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Hospital Social Worker Team

The Hospital Social Work team are based in the Newham University Hospital and provide an advice, assessment and support function to enable patients (18 years of age or above) to get home safely after a period of stay in hospital.

The team aim to discharge patients safely with appropriate support and advice. Team members work with the Accident and Emergency department, rehabilitation wards and pre-admission wards to advise and assess patients who present as necessary.

The team refer a number of patients to the in-house Enablement service who provide an assessment function for those who have lost some independence following their hospital stay; with the aim to provide an opportunity for our residents to maintain or increase their level of independence.

Mental Health - Review and Move on Team

The Review and Move on Team assesses and review the needs of customers who have mental health issues and are residing in Supported living or Residential placements. The team’s approach is Recovery focused and works with customers’ strengths while exploring their potential for independence. This is a well-established team that supports customers to move as seamlessly as possible from high support placements into independent or low support accommodation.

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The team is comprised of a Team Manager, Senior Practitioner, Social Workers and Support Workers. The team, though small, has been very successful in increasing the number of people with mental health issues now living independently in the community. This has been achieved by working in a dynamic, creative and resourceful way.

The team is committed to providing quality driven services, are very supportive of each other and their focus is always on supporting people to increase their resilience and improve their wellbeing.

The Chief Social Worker for England and Wales has recently recognised the Team as one of the six best examples of good social work practice in the country, in her most recent Annual Report.

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Mental Health - Recovery Team

The Recovery; Complex care and Asperger’s team provide innovative care and support for customers with sever and enduring mental health support needs. This is facilitated through customer choice and empowerment through promoting independence and the personalisation agenda through all stages of social care process to enable customers to maintain independence for as long as possible.

The team also provides advice, information and guidance to Service Users and Carers ensuring that the support plans and other information regarding individual care packages is shared with the service Users, carers and other agencies as required in accordance with the council’s policies and procedures including those on data protection.

Mental Health - Approved Mental Health Professional (AMHP) Team

The Approved Mental Health Professional (AMHP) service centrally co-ordinates all requests for Mental Health Act 1983 assessments on behalf of the London Borough of Newham. The AMHP service is highly regarded and maintains positive relationships with its partner agencies such as the local NHS Trust and Police. The team consists of a dedicated AMHP Manager, full time senior practitioner, full time social worker AMHP and a business support officer.

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The AMHPs working in other teams provide additional cover to the AMHP service on a rota basis. AMHPs working for Newham are paid an AMHP supplement in addition to their salary. AMHPs also have an opportunity to participate in our dedicated Out of Hours AMHP service for which additional payments are made. All AMHPs have access to ongoing good quality AMHP specific training, forums and AMHP specific support. The AMHP service maintains a supportive, collaborative approach enabling a responsive and effective style of working together.

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Mental Health Access and Assessment Team (MHATT)

The Mental Health Access and Assessment team (MHAAT) is the single point of access for all referrals to Mental Health Social Care in Newham. The team provides signposting, information and advice on local mental health services, determines people’s eligibility for care and support under the Care Act 2014 and undertakes initial needs assessment of people with mental health issues and their carers to establish care and support needs and their presenting risks.

The team aims to maximise the use of available resources to reduce further dependency on social care support.

The social workers work closely with the inpatient wards to facilitate hospital discharge and reduce deterioration in people’s situations and promote independent and wellbeing.

The team is friendly, supportive, motivated and reflective of the diverse and multi-ethnic groups in Newham and provides a unique opportunity to work with people in a range of settings and difficulties to help support their recovery and promote their goals of living life to the full.

The teams are comprised of social workers, senior practitioners, practice manager and team manager who work hard to ensure high quality, person centred care is in place. Staff in the team demonstrate creativity, motivation and innovation in the delivery of services. The customers benefit from the unique mix of skills and experiences in the team. Therefore, new members are always welcome as they bring new expertise to the team. Excellent communication and assessment skills, including risk assessment and management are highly regarded in the team.

The staff are encouraged to develop and utilise training opportunities to enhance the care they provide and develop professionally and personally.

Mental Health - Older Adults Team

Providing care and support for Older Adults over the age of 65, with functional mental health problems is at the heart of what the Mental Health Older Adults team does.

The team is friendly, proactive and dynamic, has a passion for working with older people and adopts a person centred approach. They work in partnership with local authorities, community based services and voluntary sectors to support people in managing their on-going issues. The team is small and well lead. It is comprised of social workers and is led by a senior practitioner.

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The social workers in the team carry out Care Act Assessments of customers newly referred to the service and hold a caseload of customers with a variety of older person’s mental health issues and often complex health and social issues. Staff receive regular supervision but peer supervision is also part of their core daily activity.

Staff are empowered to support customers with complex conditions, adopting a personalised approach to customer care that maximises customer independence, improves quality of life and aims to support customers to achieve their optimum level of health and wellbeing. The Social Workers strive to develop good working relationships with providers and carers.

The team is co-located within the East London NHS Foundation (ELFT) Trust Older Adults Newham Community Mental Health team and works in close partnership with their colleagues in the CMHT (Community Mental Health Team).

The Mental Health Older Adults team is an excellent environment for social workers who wish to extend their knowledge and skills in the field of older adult mental health and wish to have a direct impact on the things that matter most.